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China, Chinese High-Efficiency Cop 5.2 Lfb 4-15kw Inverter Ground Source Heat Pump1 Industrial Products Supplier Manufacturer Details, price list catalog:
China Industrial Products Supplier Manufacturer List Catalog
HeatingRefrigeration Temperature ControlHeat PumpGround Source Heat PumpHigh Efficiency Heat Pump
Shanghai Lonfen Better Energy & Technology Co., Ltd
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Product Description Product Description Company ProfileProduct ParametersFAQ1. Product Warranty and After-Sales ServiceQ: What is the warranty period for your ground source heat pump products? What services are provided during and after the warranty period? A:We offer the following warranty and after-sales services for our ground source heat pump products: - Warranty Period: The product warranty period is one year. During the warranty period, if the product experiences non-human-caused quality issues, we will provide free repairs or replacement of parts to ensure your equipment operates normally. - Lifetime Service: After the warranty period ends, we offer lifetime paid maintenance and consulting services. Our professional team is always available to provide technical support, troubleshooting, and repair services to ensure your equipment runs efficiently in the long term. - Maintenance Recommendations: To extend the equipment's lifespan, we recommend regular inspections and maintenance. A specific maintenance plan can be customized based on your usage. --- 2. Product Transportation and DeliveryQ: How are your products transported? Can they be delivered directly to a specified location? A: We provide flexible product transportation services to ensure your equipment is delivered safely and on time: - Transportation Methods: Based on customer needs, we can arrange professional logistics teams to deliver products directly to your specified location, including construction sites, warehouses, or other installation sites. - Transportation Guarantee: All products are strictly packaged and protected during transportation to avoid potential damage during transit. - Transportation Costs: Transportation costs are calculated based on the destination and product quantity. Specific costs can be discussed upon order confirmation. --- 3. Product Customization ServicesQ: Can your ground source heat pump products be customized? What information is required for customization? A: We support product customization services to meet customers' personalized needs: - Customization Options: You can customize the heating conditions (e.g., temperature range, heating capacity) and other functions (e.g., electric heating, diesel auxiliary heating) based on actual requirements. - Information Required: To ensure the customized product meets your needs, please provide the following information: 1. Specific heating or cooling requirements (e.g., temperature, heating capacity). 2. Local environmental requirements or industry standards. 3. Other special functional requirements (e.g., remote control, energy-saving mode). - Customization Process: Our technical team will communicate with you in detail, provide design solutions and quotations, and ensure the customized product fully meets your expectations. --- 4. Product Delivery Lead TimeQ: What is the delivery lead time for your products? Is there a difference between standard and non-standard products? A: The delivery lead time for our products varies depending on the product type: - Standard Products: The delivery lead time for standard ground source heat pump products is 1-2 months, depending on order quantity and current production schedules. - Non-Standard Products: The delivery lead time for customized or non-standard products is usually at least two months, depending on the complexity of the customization and production arrangements. - Delivery Confirmation: After order confirmation, our customer service team will keep you updated on production progress and estimated delivery times to ensure you are well-prepared for installation. --- 5. Payment Terms for ExportQ: What payment methods do you accept? What are the payment terms for export orders? A: We offer the following payment terms for export orders to ensure secure and convenient transactions: - Payment Methods: We support internationally accepted payment methods such as Letter of Credit (L/C) and Telegraphic Transfer (T/T). Specific methods can be negotiated based on your needs. - Payment Terms: 1. Letter of Credit (L/C): We accept both sight letters of credit and usance letters of credit. Specific terms can be negotiated between both parties. 2. Telegraphic Transfer (T/T): Typically, a 30% deposit is required, with the remaining balance paid before shipment or in installments as per the contract agreement. 3. Other Methods: If you have other payment requirements (e.g., installment payments, bank drafts), we can negotiate based on specific circumstances. - Payment Process: After order confirmation, our finance team will provide detailed payment information and invoices to ensure a transparent and compliant transaction process. --- 6. Ground Source Heat Pump Construction and Unit InstallationQ: Do you provide construction and unit installation services for ground source heat pumps? A: We offer the following service support: - Unit Sales and Installation Consultation: We focus on the sales of ground source heat pump units and provide customers with detailed installation consultation and technical guidance. - Outdoor Drilling Services: We do not directly provide outdoor drilling services, but if needed, we can recommend contact information for local professional construction teams to assist you with drilling work. - Unit Installation: Unit installation is very simple. The unit is equipped with an internal water pump, and you only need to connect the ground loop and the indoor hot/cold water loop. Our technical team will provide detailed installation instructions and remote support to ensure a smooth installation process.
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